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Forgot password

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What should I do if I forget my password?

If you have forgotten your password, you can reset it yourself.

  • To do this, go to the self-administration login page.

  • Follow the link "Passwort vergerssen?" (Forgot your password?) directly below the field for the FHKennung.

  • On the next page, enter your FHKennung or FH e-mail address.

  • Depending on which function you have already configured, you can answer your security questions or request a password reset link to the stored private e-mail address.

  • You can then set a new password.

Selbstverwaltung FH Dortmund

Selbstverwaltung FH Dortmund

Tips and information

For people with an initial password in their account letter who have not yet changed their password:
Please try logging in to the self-administration (Selbstverwaltung) with your initial password.

For assistants studying at the FH Dortmund:
You will receive a separate employee account. The access data will be sent automatically to your student e-mail address at the start of your contract. Please check your mailbox and SPAM folder if necessary.

For assistants who are not studying at the FH Dortmund:
Ask your supervisor to send your e-mail address to support@fh-dortmund.de. You will then receive your access data for the employee account to this e-mail address.

Contact support

Whether it's a technical problem, feature request or license inquiry, our IT support team will be happy to help!
Simply use the online forms linked below - the more precise your information, the better we can help you.

We are available by phone at our support hotline during the following service hours:

+49 (0231) 9112-8888

Monday - Thursday: 10:00 - 12:00, 13:00 - 15:00
Friday: 10:00 - 12:00

  • Report a technical problem

  • Submit a request

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