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All articles for Multi-factor authentication (MFA)

To effectively protect your data from hacker and phishing attacks, please set up one of the following methods for multi-factor authentication (MFA) under Microsoft security information (https://mysignins.microsoft.com/security-info) via the "Add sign-in method" option:

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Whether it's a technical problem, feature request or license inquiry, our IT support team will be happy to help!
Simply use the online forms linked below - the more precise your information, the better we can help you.

We are available by phone at our support hotline during the following service hours:

+49 (0231) 9112-8888

Monday - Thursday: 10:00 - 12:00, 13:00 - 15:00
Friday: 10:00 - 12:00

  • Report a technical problem

  • Submit a question

  • Request hardware

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Thank you very much! Our IT support has received your request. We will contact you via email shortly. You can now close this note.

Please note that hardware requests can only be submitted by administrative staff. Employees from other departments are excluded from this process.

Request hardware

Should the requested device be ergonomic?
Details about the required device, e.g. left-handed or right-handed for ergonomic mouse; if possible, please attach a link to the desired device

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